Shipping Methods & Rates

Ground and Expedited Methods does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. Orders are also subject to delays in line with UPS restrictions, please find more information here.

APO/FPO and PO Box orders will be shipped via US Postal Service Priority Mail, please allow 6 to 8 business days for delivery. Due to USPS shipping regulations, certain restricted products cannot ship to these locations, please see Shipping Regulation Products below. Orders containing any Restricted Products will instead be shipped using standard USPS, please allow 4-6 weeks for delivery.

Orders shipped to Alaska, Hawaii and the US Virgin Islands will be shipped via US Postal Service Priority Mail (no PO Box/APO/FPO addresses), plus an additional surcharge will be applied; please allow 6 to 8 business days for delivery.

We do not ship outside the U.S. at this time (with the exception of APO/FPO addresses and the U.S. territories).

SHIPPING CHARGES

  • Ground: 5-10 business days $6.99
  • 2-Day: 2 business days $14.99
  • Overnight: Next business day $19.99
  • *Please allow 7-10 business days for the processing and shipping of an order.

SHIPPING REGULATION PRODUCTS

If an order contains one of these products, the entire shipment must ship by ground. Additionally, these products cannot be shipped at all to Alaska, Hawaii, APO/FPO locations and PO Boxes.

  • Clean Volume Holiday Kit 
  • Strength Cure Holiday Kit 
  • Style + Protect Refresh & Go Dry Shampoo 
  • Smooth Perfection Holiday Kit 
  • Style + Protect Holiday Kit 
  • Fresh Approach Dry Shampoo 
  • Colour Stylist™ Strengthening Control Hairspray 
  • Colour Stylist™ Strengthening Control Hairspray 
  • Colour Stylist™ Silk Bodifier Volumizing Mousse 
  • Colour Stylist™ Root Lift Spray Hair Mousse 
  • Colour Stylist™ Root Lift Spray Hair Mousse 
  • Colour Stylist™ Supreme Control Hairspray 
  • Colour Stylist™ Supreme Control Hairspray 
  • Fresh Approach Dry Condition 
  • Fresh Approach Dry Condition 
  • Colour Fanatic Instant Conditioning Whipped Hair Cream 
  • Strength Cure Holiday Kit 
  • Pure Volume® Holiday Kit 
  • Smooth Perfection Holiday Kit 
  • Colour Fanatic Instant Conditioning Whipped Hair Cream  
  • Fullfyl Densifying Spray  
  • Colour Fanatic™ Instant Conditioning Whipped Cream Salon Kit 
  • Colour Fanatic™ Petites Kit 
  • FullFyl Petites Kit 
  • FullFyl Stylist Offer + FREE Getaway Bag 
  • Colour Stylist™ Supreme Control 
  • Fresh Approach Dry Condition 
  • Colour Stylist™ Root Lift Spray Hair Mousse 
  • Colour Stylist™ Radiance Amplifier Anti-Frizz Shine Spray 
  • Colour Stylist™ Silk Bodifier Volumizing Mousse 
  • Perfect 4 Platinum Holiday Product Set 
  • Lightweight Moisture Product Set 
  • Volume On The Go Product Set 
  • Girl On The Go Product Set 
  • Hydrate Sheer Holiday Product Set 
  • Hydrate Holiday Product Set 
  • Strength Cure Holiday Product Set 
  • Clean Volume Weightless Mousse 
  • Clean Volume Weightless Mousse 
  • Style + Protect Soft Finish Hairspray 
  • Style + Protect Soft Finish Hairspray 
  • Style + Protect Wind-Tossed Texture Finishing Spray 
  • Style + Protect Lock It Down Hairspray Deluxe Sample 
  • Style + Protect Wind-Tossed Texture Finishing Spray Deluxe Sample 
  • Style + Protect Refresh & Go Dry Shampoo Deluxe Sample 
  • Style + Protect Refresh & Go Dry Shampoo 
  • Style + Protect Wind-Tossed Texture Finishing Spray 
  • Style + Protect On the Rise Root-Lifting Mousse 
  • Style + Protect Beach Waves Sugar Spray 
  • Style + Protect On the Rise Root-Lifting Mousse 
  • Style + Protect Lock It Down Hairspray 
  • Style + Protect Lock It Down Hairspray 
  • Style + Protect Beach Waves Sugar Spray 

FREE SHIPPING

Pureology is pleased to offer free standard shipping for orders totaling $65 or more.

SHIPPING CONFIRMATION

Upon checkout, you will receive an order acknowledgement confirming receipt of your order. Within 24 hours you will receive an order confirmation with a copy of your order.


Typically orders are processed within 1-2 business days. Standard shipping to Alaska, Hawaii, US Territories and APO/FPO addresses can take 8-12 business days. Orders placed after 4pm EST will be processed the following business day. For expedited shipping, please allow 1 business day for processing.


Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please call us at 1-888-556-9021 or send us an email.


If the product(s) received do not comply with your order or if the content of the parcel has been damaged, please call us at 1-888-556-9021 or send us an email. Inquiries should be reported as soon as possible if not within 5 business days and include pictures of the damaged or miss-shipped product(s).