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For US consumers only. We care about your privacy. If you have questions about how we use information about you, please see our privacy policy. Non-US consumers should visit the country website serving their region.

We love hearing from you! Reach a Pureology.com Customer Service Representative, Monday - Friday 9AM - 6PM EST (except holidays) by live chat, phone: 1-888-556-9021, or send us an email below!

If you have other comments, concerns or suggestions, please feel free to share them by filling out the form below.

By contacting Pureology, whether by phone, email, or chat, I agree to Pureology’s Terms of Use (which includes an arbitration provision to resolve disputes), and I have read and acknowledge Pureology’s Privacy Policy. Phone calls, chats, or emails with Us are recorded, stored, and accessible to Our third-party service provider(s). We leverage technologies provided by Our third-party service provider(s), including artificial intelligence, in responding to You. We leverage these technologies to, amongst other reasons, to identify and classify the reason You reach out to Us, to help Our customer service agents identify solutions to Your inquiry, and to help Our customer service agents prepare a response to You and other reasons listed in our Privacy Policy.