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Have you ever seen Pureology products for sale in your local supermarket or drugstore? When you come across salon professional products being sold outside of a salon, spa or authorized dealer, it’s called “diversion.” Unauthorized distributors, salons or their employees, and other dishonest people divert products to try and make a profit.
Diverted products can be counterfeit, diluted formulas, or old, expired formulas that may not be safe to use. Contaminated or counterfeit products could cause irritation or even infection. Pureology states on all its products, "genuine products guaranteed only in salons." this means if you buy our products in a supermarket, drugstore, or any other unauthorized outlet, we cannot guarantee that it is an authentic pureology product that will perform as tested.
Genuine Pureology products are sold exclusively in salons, spas, on pureology.com and at authorized partners that include:
Don't take the risk! Don't buy it! And tell your friends about the potential danger of diverted products too. If you see Pureology products for sale outside of a salon, please call 1-800-503-3997 or email email@example.com to report diverters. Please have the city, state and name of the location you saw the products available. We will conduct a full investigation.
In order to protect Pureology salons and to ensure that consumers only receive the highest quality Pureology products appropriate for their specific hair needs, Pureology continues in its commitment to aggressively combat diversion:
Diversion information can be communicated to Pureology’s security department by calling the Pureology hotline at 1-800-503-3997 or by e-mailing us at firstname.lastname@example.org